Job Description
Expert IT & Telco is seeking an experienced IT Business Development Manager to grow our Managed IT, cloud,
telecommunications,
and business technology services.
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The role is primarily focused on Managed IT Services and recurring monthly service agreements, while also selling internet, VoIP, cybersecurity, mobile and emerging AI solutions.
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Key Responsibilities
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Generate new business opportunities through outbound prospecting, referrals, networking, partnerships, and lead generation.
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Build and maintain a strong pipeline of qualified Managed IT and technology opportunities.
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Develop new recurring Managed IT Services customers and monthly service agreements.
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Manage and grow existing customer accounts.
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Conduct customer meetings, site visits, technology reviews, and solution consultations.
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Understand customers' current IT infrastructure, systems, communications, and business requirements.
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Identify technology risks, inefficiencies, and opportunities for improvement.
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Prepare and present proposals, quotations, service agreements, and solution recommendations.
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Manage opportunities from initial contact through consultation, proposal, negotiation, and close.
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Work closely with internal technical, provisioning, and support teams to ensure solutions are correctly scoped and customers are smoothly onboarded.
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Identify opportunities to consolidate multiple technology services with Expert IT & Telco.
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Maintain accurate customer, pipeline, and chance information within CRM systems.
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Achieve agreed monthly sales targets, recurring revenue targets and KPIs.
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Follow company sales processes, commercial policies, and compliance requirements.
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Maintain strong knowledge of IT, cloud,
telecommunications,
and emerging technology developments.
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Develop long-term customer relationships that generate retention, referrals, and additional service opportunities.
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Solutions
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Managed IT Services
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Microsoft 365 & Cloud
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Cybersecurity
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Networking & Wi-Fi
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Business Internet & NBN
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Hardware & Equipment
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AI and business automation solutions
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Skills & Experience
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Required
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Minimum 2-3 years' sales experience within an MSP, IT services, or technology business in Australia.
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Proven experience selling Managed IT Services and recurring monthly agreements.
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Strong B2B sales and relationship-building skills.
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Ability to generate and close new business.
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Good understanding of business IT environments.
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Experience using CRM systems.
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Experience with VoIP, internet, Microsoft 365, cybersecurity, and cloud solutions will be highly regarded.
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Key Attributes
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Motivated and results-driven
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Customer-focused
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Professional and reliable
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Commercially minded
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Interested in IT, AI, and emerging technology
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What We Offer
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Commission structure
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Ongoing training
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Supportive team environment
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Opportunity to work across IT,
telecommunications,
and AI solutions
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#J-*****-Ljbffr

📌 It Business Development Manager (South Australia)
🏢 Expert Telecommunications
📍 South Australia