Job Description
Progress Accounting Pty Ltd – Ballarat VIC
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At Progress Accounting, we're a close-knit, growing team passionate about helping our clients achieve their goals. We're a collaborative team that values great service, accountability, and continually finding better ways to work.
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As we continue to grow, we're looking for an experienced Practice Manager to take ownership of the day-to-day rhythm of the firm and help our team work at their best.
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This is a hands-on role for someone who enjoys bringing structure to a busy environment, improving the way things are done and making sure nothing important falls through the cracks.
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You'll keep an eye on workflow and deadlines, make sure our processes are followed, support our administration team, and identify opportunities to make the business more efficient.
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This isn't a role where you simply maintain existing processes. We want someone who will understand how the firm operates, notice when something could work better, and take the initiative to improve it.
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With the current Practice Manager preparing to take maternity leave, this is an exciting opportunity to join a supportive team and play an important role in the continued success of the business. This is a genuine long‐term opportunity, offering the chance to grow and develop within the business. Upon her return, the existing Practice Manager will transition into a role focused on supporting the Director, creating the opportunity for the successful candidate to continue to take ownership of the Practice Manager position.
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The Role
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As our Practice Manager,



you'll be at the centre of the day-to-day operation of the firm.
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Working closely with our accounting and administration teams, you'll keep an eye on workflow and deadlines, identify opportunities to make the practice more productive; while delivering an exceptional experience for our clients and team.
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What you will manage
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Workflow - keep visibility across jobs, priorities and key deadlines, identify bottlenecks early and help keep work moving.
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Administration - oversee the day-to-day administrative functions of the firm and make sure the details are taken care of.
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Client onboarding & experience - coordinate onboarding, AML/CTF checks and reporting evidence, documentation and client administration to create a professional and consistent experience from day one.
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ASIC & compliance administration - manage ASIC requirements, corporate compliance records and associated deadlines and documentation.
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Systems & processes - take ownership of how our internal processes work, identify inefficiencies, and implement practical improvements.
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Reporting & records - maintain accurate practice records, trackers and reporting so the team has clear, reliable information when they need it.
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Administration team - support,



coordinate and mentor our administration team, helping establish clear responsibilities, priorities and expectations.
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Continuous improvement - notice what isn't working, ask why, and take ownership of finding a better way.
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About You
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You're an organised, proactive professional who enjoys making things run well. You notice what needs attention, work out the next step, and follow it through.
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You're confident working autonomously, managing competing priorities, and supporting a small team. You also understand that good practice management isn't just about solving problems;it's about creating the systems and processes that prevent them.
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Ideally, you'll bring:
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Previous experience in practice management, office management or senior administration, ideally within accounting or professional services
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Strong organisational and workflow management skills
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Experience coordinating and supporting an administration team
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Excellent communication skills and attention to detail
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Experience with client onboarding, ASIC administration and compliance processes
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Confidence working across practice management and accounting software
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A practical, solutions-focused approach to improving systems and processes
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Above all, we're looking for someone who takes ownership,someone who sees what needs attention and follows it through.
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Applications close Monday 31 August **** at 5pm.
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A full copy of the Position Description is available upon request.
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📌 Practice Manager (Ballarat)
🏢 Progress Accounting
📍 Ballarat