Job Description
Venues Administration & Bookings Officer
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Venues Administration & Bookings Officer
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Salary $72,****** to $84,****** p/a (pro-rata) + super *
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Make a real difference in your community by helping bring Ku-ring-gai's venues, events and visitor experiences to life
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About Ku-ring-gai Council
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Ku-ring-gai is one of Sydney's most beautiful and environmentally rich areas, located just 16km north of the CBD.
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With a mix of vibrant town centres, leafy residential areas, heritage precincts, and natural bushland, we are a local government area committed to balancing growth with sustainability, character, and community values.
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About the role
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Council is seeking a Venues Administration & Bookings Officer to join our Visitor Experience & Events team. This is an exciting opportunity to play a key role in the successful administration and operation of community, tourism and event spaces across Ku-ring-gui.
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Your duties will include, but are not limited to:
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Manage venue bookings from enquiry to completion, including seasonal, casual, community, Council and filming bookings
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Deliver excellent customer service, building positive relationships with hirers and responding to enquiries by phone, email and correspondence
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Coordinate booking administration, including forms, risk documentation, invoicing, bonds, pre-payments and accurate record keeping
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Work closely with venue and operational teams to ensure facilities, equipment and spaces are prepared and presented to a high standard
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Support events, programs and promotions, including event administration, Wild Birthday bookings, social media, webpages and electronic communications
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Monitor and report on venue operations, preparing booking, usage,



income and customer satisfaction reports and identifying opportunities to maximise venue use
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Qualifications, Skills & Experience
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We're looking for someone who:
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Has experience in administration, venue bookings, account management or a related field, supported by relevant qualifications or experience
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Holds a current Class C Driver's Licence
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Has a strong customer service focus and enjoys working with a diverse range of hirers, customers and stakeholders
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Is highly organised, able to manage competing priorities, work independently and meet deadlines
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Has strong communication and teamwork skills, with the ability to work collaboratively across venues, teams and Council departments
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Is confident with technology and administration systems, including Microsoft Office, with experience or the ability to learn booking, records, web and social media systems
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Opportunity to purchase up to 2 weeks additional annual leave per calendar year
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Access to a wide range of development and training opportunities
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Supportive, collaborative and values-driven team culture
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Access to Fitness Passport
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Annual Health & Fitness reimbursement of up to $100 (subject to eligibility)
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Novated Lease options available for private use vehicles
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Free onsite parking
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Free confidential Employee Assistance Program
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Convenient Ku-ring-gai location with beautiful natural surroundings
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For more information on the benefits offered at Ku-ring-gai Council, please refer to our websiteclick here.
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*Salary is equivalent to $43,****** - $50,****** p/a for 21 weekly hours + super
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Like to know more?
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Contact Mardi Pistachia on *********
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Closes:
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11:30pm, Monday 31 August ****
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Ku-ring-gai Council is an equal chance employer
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📌 Venues Administration & Bookings Officer (New South Wales)
🏢 Careers at Council
📍 New South Wales