Job Description
About VDS
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Veterinary Dermatology Specialists (VDS) is a privately owned specialist veterinary dermatology practice dedicated to delivering compassionate, expert care and improving the quality of life of pets and their owners.
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We are an established and growing practice with a strong reputation for clinical excellence, innovation and leadership within the veterinary profession. Our team values self-awareness, integrity, initiative and dedication, with a strong commitment to Fear Free principles.
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About the Role
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We are seeking an experienced Practice Manager to lead the day-to-day operational management of VDS.
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Working closely with the Directors, you will translate agreed strategic priorities into effective action and provide leadership across our people, systems and operations.
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This is a hands-on leadership role for someone who can bring structure, clarity and accountability, while fostering a supportive and psychologically safe workplace.
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You will have autonomy to manage day-to-day operations within an agreed Delegation of Authority and will play an important role in shaping the next stage of VDS's growth.
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Key responsibilities
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Lead, develop and support a high-performing team.
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Establish clear expectations, accountability and role clarity.
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Lead recruitment, onboarding, performance management and career development.
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Build a positive, respectful and psychologically safe workplace culture.
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Confidently manage challenging people and performance matters.
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Operations & Business Performance
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Lead day-to-day clinic operations, rostering and resource planning.
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Develop and improve systems, processes and workflows.
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Monitor operational KPIs and provide business reporting to the Directors.
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Support budget management, purchasing, payroll and supplier relationships.
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Identify opportunities to improve efficiency and financial performance.
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Client Experience & Business Development
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Strengthen relationships with clients and referring veterinarians.
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Monitor and improve the client experience.
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Coordinate agreed marketing and business development initiatives.
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Identify opportunities to improve referral conversion, client retention and practice growth.
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WHS & Compliance
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Maintain effective WHS systems and processes.
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Support staff safety and training.
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Ensure operational practices meet relevant legislative requirements.
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About You
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We are looking for an experienced manager who combines strong people leadership with operational and commercial capability.
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You will have:
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Demonstrated experience as a Practice Manager, Operations Manager or in a comparable senior management role.
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Veterinary industry experience is highly desirable.
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Proven experience leading and developing teams.
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Strong emotional intelligence and self-awareness.
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Confidence setting expectations, providing feedback and addressing performance issues.
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Experience leading teams through growth and change.
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Strong organisational, communication and problem-solving skills.
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Experience implementing HR processes and managing the employee lifecycle.
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Financial and commercial awareness, with experience using KPIs and business data to drive improvement.
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A proactive, solutions-focused approach and the ability to work autonomously.
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We are particularly interested in someone who can combine empathy with accountability and who enjoys developing people, improving systems and making a tangible difference.
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Why VDS?
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VDS has been recognised as Australasia's Best Led Veterinary Practice at the Lincoln Institute of Business's **** Omega Summit and as the winner of the GAPOnly Excellence in Metropolitan Veterinary Services Award ****.
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We offer an opportunity to join an established, growing specialist practice where you can have genuine influence over its continued development.
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What we offer
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Above-award salary commensurate with experience.
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Professional development and continuing education opportunities.
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#J-*****-Ljbffr

📌 Veterinary Practice Manager (Perth)
🏢 Veterinary Dermatology Specialists
📍 Perth