Job Description
Join Our Team as a Customer Service Representative!
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Are you ready for a rewarding career with endless growth opportunities? Nikpol is seeking agile individuals to join our vibrant team as Customer Service Representative
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About Us:
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With over 40 years of experience Nikpol has grown from a two man operation to become a leading supplier for the recent home, renovation and commercial joinery market across Australia. Having over 140 employees in 3 locations, all with the vision to help shape the future of sustainable interiors.
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The role:
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As a Customer Service Representative at Nikpol, you'll be the heart of our customer experience, ensuring every interaction leaves a lasting impression. Reporting directly to the Customer Service Supervisor you'll play a pivotal role in addressing counter and telephone sales inquiries, processing orders efficiently, and delighting our customers with unparalleled service.
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Key Responsibilities:
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Addressing counter and telephone sales inquiries
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Processing sales orders promptly and accurately
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Communicating with customers regarding production lead times and deliveries
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Resolving customer queries with speed and professionalism
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Upselling Nikpol's diverse product range and promoting marketing campaigns
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What We're Looking For
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Excellent customer service skills
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Attention to detail
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Passion for delivering outstanding service
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Quick learning ability and adaptability to change
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Proficiency in basic Microsoft Office, especially Outlook
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High energy, resilience, and exceptional organizational skills
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Join us and become part of a supportive team where your talents are valued, and your potential is limitless. Take the next step in your career journey with Nikpol. Let's shape the future of sustainable interiors together!
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Nikpol is an equal opportunity employer and values diversity in the workplace. We encourage individuals of all backgrounds to apply.
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📌 Customer Service Representative (Victoria)
🏢 Nikpol
📍 Victoria