Job Description
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Lead the end-to-end Salesforce Agentforce implementation
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Develop and manage project plans, roadmaps, milestones and delivery schedules
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Coordinate business, technology, Salesforce and implementation partner activities
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Manage project scope, budgets, resources and delivery forecasts
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Identify and manage risks, issues, dependencies and delivery blockers
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Establish project governance and provide clear reporting to senior stakeholders
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Coordinate requirements, solution design, testing, deployment and transition to BAU
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Manage third-party vendors and implementation partners
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Drive business readiness, change and adoption activities
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Facilitate steering committees, workshops and key project forums
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Ensure delivery remains aligned with agreed business outcomes and benefits
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About You
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You'll be an accomplished technology Project Manager with experience delivering complex enterprise transformation programs. Ideally, you'll bring:
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Solid Salesforce implementation or transformation experience
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Demonstrated delivery of large-scale technology projects
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Experience working across complex enterprise environments
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Strong stakeholder and executive management skills
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Experience managing systems integrators and technology vendors
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Excellent project governance, planning, financial and risk management capabilities
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Experience across Agile, Waterfall and/or hybrid delivery environments
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Exposure to Salesforce Agentforce, AI, automation, Service Cloud or CRM transformation would be highly regarded
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