Job Description
Warm, professional, get-it-done culture
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We're seeking a mature-minded administration and service professional who thrives on getting the details right and helping teams deliver great outcomes.
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If your professional motto could be, "discerning, planned and purposeful" then we'd like to hear from you.
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About us
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Come join a national employer leading our sector in a diverse operational coordination role providing customer service, supporting students, ensuring quality record keeping, and continuous improvement.
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You'll become an key part of a collaborative team that values initiative, attention to detail and people who simply get things done.
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What you'll do
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Coordinate training administration including enrolments, scheduling, learner records, course logistics and participant communications.
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Process and maintain employee and client records, ensuring documentation is complete, accurate and audit-ready.
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Follow up outstanding documentation and administrative actions to ensure business processes are completed on time.
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Act as one of the primary answerers of the Group's main telephone lines, ensuring callers receive prompt, professional service.
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Support quality assurance, compliance and continuous improvement activities across the business.
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Assist the Head of Finance and wider leadership team with administrative projects and operational support as required.
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About you
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3+ years in an
administrative/coordinator
role (we're welcoming applicants from any industry with strong transferable skills).
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Emotionally intelligent, tactful and good judgement.
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Strong logic, reasoning, and critical thinking to identify root causes, prioritise competing demands and propose practical fixes.
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Exceptional organisation, attention to detail and accuracy with data entry and records.
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Excellent digital literacy, comfortable with learning new systems and platforms.
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Down-to-earth, dependable, and service-oriented.
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What we offer
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You'll join a well-established organisation with a proud history of supporting Australian apprentices, trainees and employers. We offer a supportive team environment where your ideas are welcomed, your contribution is valued and you'll have the opportunity to make a meaningful impact across the business.
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Hybrid working and flexible hours.
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City-fringe office location and easy walk to public transport.
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Health and wellbeing benefits (employee assistance, wellbeing initiatives).
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Ongoing learning and development relevant to your role.
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#J-*****-Ljbffr

📌 Client Services Coordinator (Queensland)
🏢 seek.com.au
📍 Queensland