Job Description
Must Have Skills:
Understanding of the ContactCenter domain
5+ years of total experience
2+ years of hands-on Cyaraexperience
Robust experience with:
Cyara Velocity
Cyara Pulse
Cyara Cruncher
Cyara Automated RegressionTesting
Voice and Digital ChannelAutomation
Nice to Have Skills:
Detailed Job Description
ExperiencedCyaraAutomationTesterto support the testing and validation ofenterprise ContactCenteras aService (CCaaS) platforms.The ideal candidate will have expertise in usingCyara Velocity,Pulse, and Cruncherto automate customer journey testing acrossvoice, IVR, digital, and omnichannel customerserviceenvironments.
Therole will work closely with Solution Architects, BusinessAnalysts,Developers,and Business Stakeholders to ensure high-qualitycustomerexperiencesacrosscontactcentertechnologiesandintegrations.
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📌 Test Lead With Contact Center And Cyara (Victoria)
🏢 XPT Software Australia Pty
📍 Victoria
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