Job Description
We're looking for a polished, personable and proactive Receptionist to join our Collins Street head office and be the first point of contact for our clients, advisers, visitors and suppliers.
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This is more than a traditional reception role. You'll play an important part in creating an exceptional client experience while helping keep our office running smoothly behind the scenes.
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If you're someone who takes pride in delivering outstanding service, enjoys a fast-paced environment and naturally notices the little things that make a big difference, we'd love to hear from you.
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What You'll Do
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Create a warm, professional and welcoming front-of-house experience.
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Manage reception, visitor sign-in, access passes and incoming calls.
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Coordinate meeting-room bookings and ensure rooms are always client-ready.
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Organise catering, room setup and logistics for meetings and events.
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Manage incoming and outgoing mail, couriers and document distribution.
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Provide administrative and office support to advisers and the wider team.
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Monitor office supplies and maintain a polished, well-presented workplace.
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Identify opportunities to improve office and reception processes.
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Handle client and business information with discretion and confidentiality.
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What We're Looking For
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You'll bring 3+ years' experience in reception, concierge, customer service or office administration, ideally within a professional services workplace.
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Warm, confident and genuinely customer-focused.
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Highly organised with excellent attention to detail.
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Professional, polished and well presented.
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An excellent communicator with strong telephone manner.
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Comfortable managing competing priorities in a busy environment.
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Proactive, adaptable and able to work independently.
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Confident using Microsoft Office, booking systems and general office technology.
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Reliable and discreet when handling confidential information.
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Why HNP?
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At Horizon Nexus Partners, we're building something different.
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We're a progressive professional services firm bringing together leading expertise across Tax, Private, Audit & Deals Advisory. As a growing firm with ambitious plans, we're creating a workplace where people, relationships and exceptional client experiences are genuinely valued.
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As our Receptionist, you'll play an important role in shaping the experience of everyone who walks through our doors. From welcoming clients and supporting our advisers to helping create a polished and professional office setting, you'll be a key part of how HNP is experienced every day.
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If you're warm, professional, proactive and take pride in delivering exceptional service, we'd love to hear from you.
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All successful candidates must be willing to undergo a background check, in accordance with local law/regulations.
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📌 Receptionist (Victoria)
🏢 Horizon Nexus Partners
📍 Victoria