Job Description
We are a quality driven, customer focused and well established family owned repair shop seeking a part time
Receptionist/Administration
Officer.
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Your key duties will include but not limited to:
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Greeting, informing and on-boarding customers on a daily basis.
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Scheduling and confirming customer bookings and answering information requests over the phone and in person (from both customers & insurers).
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Supporting, monitoring and communicating with customers to ensure an exceptional experience throughout their repair process.
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Basic accounts payable & receivable – including data entry (processing supplier invoices, receipts and generating tax invoices to
customers/insurers/suppliers)
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General office administration (answering phone calls, filing, photocopying, responding to emails etc)
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Collecting payments in person and over the phone.
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Ad hoc tasks as required by Management to meet operational goals
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Applicants must have:
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Strong customer focus with previous experience in a customer facing role
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Robust verbal and written communication skills
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Organisational skills with the ability to prioritise key tasks
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Proficient with technology & computer skills – ability to use Microsoft Outlook, Word, Excel etc
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Experience with accounting software Xero would be advantageous but not necessary
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Professional manor in person and over the phone
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Work well independently and in a team environment
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Robust attention to detail
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Ability to multi-task within a busy workplace
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Professional, reliable and flexible attitude
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Self-motivated with the ability to manage time and tasks effectively
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Experience within the Automotive industry preferred but not required.
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3 days per week. 8am to 4:30pm. Salary to be discussed.
#J-*****-Ljbffr

📌 Receptionist/Administration Officer - Part Time (New South Wales)
🏢 Executive Smash Repairs
📍 New South Wales