Job Description
Current Opportunity in a
SupportiveBusiness!
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QIB Group operates as shared services for a growing group of Insurance Brokerage firms with offices located throughout Australia. Our fast-growing business offers the successful candidate a chance to contribute to our dynamic team.
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At QIB, we're not just about business; we're about fostering a community of motivated professionals who thrive in a collaborative setting.
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Our working workplace boasts an enthusiastic team who are empowered to achieve their best through ongoing training and development, EAP access and varied retail and travel discount benefits.
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Team activities and events.
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Great team environment, with mentoring support.
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As our IT Help Desk, you will be providing support to our staff in identifying and overcoming technical issues.
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About the role
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The primary functions of this role will see you:
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Answering phone calls and emails related to IT support issues.
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Providing a basic level of technical assistance to employees.
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Troubleshooting minor IT issues.
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Updating hardware and software packages.
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Installing computer and network systems.
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User administration (setup and maintaining accounts).
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About you
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Literacy in technology and systems.
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Exceptional communication skills, both verbal and written.
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Excellent time management and organisation skills.
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High attention to detail.
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displays commitment to your own personal and professional growth
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You will be working in a team environment thatvalues your growth and well-being andfocuses on achieving the best outcome for both our employees and the business. QIB is a subsidiary of the Steadfast Group and benefits from collaborative support initiatives between the groups.
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📌 It Help Desk (Level 1-2) (Queensland)
🏢 QIB Group Holdings
📍 Queensland