Job Description
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Monthly bonuses linked to KPI's
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Recent Opportunity to Join one of Australia's Leading Packaging, Warehouse & Washroom Distributors
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Great company culture
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Clear vision and strategy towards overarching goals
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Onsite Parking
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Great opportunity for a highly motivated Client Relationship Manager to Manage a number of active, potential and inactive clients through telesales. Regular in-depth reporting and analysis to generate tasks for proactive selling, and any specific or targeted sprints.
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About Us
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TigerPak is an Australian family owned business and has experienced rapid growth to become one of the leading distributors of packaging & workplace supplies in QLD, NSW, VIC, WA & SA.
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We pride ourselves on being innovative, energetic and people focused, with a history of delivering customer service going the extra-mile every time.
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About the role
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Based in Dandenong South, VIC, and reporting to the Branch Manager, the Client Relationship Manager will be responsible to manage and grow a number of Internal Accounts which involves Outbound telesales calls including Potential, Active, Inactive, Quote follow-up & follow-up calls, Regular reporting & analysis on your clients, Generating, sending and following up proposals.
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The Role
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Outbound calls and arrangement of meetings with Account Management team
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Handling inbound inquiries – calls, emails and webchat
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Process quotations and sales orders
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Lead generation & cold calling
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Data entry and other administrative ad hoc duties
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About You
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To succeed in this role you will have:
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Minimum 2 years' experience in a similar client relationship support and customer service role.
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Previous experience in processing orders in a fast-paced environment is desirable
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Experience in calendar and booking management.
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Experience in cold calling & telemarketing to a range of different customers.
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Excellent verbal and written communication skills
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Excellent telephone etiquette
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Excellent customer service and interpersonal skills
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Highly organised with the ability to prioritise and multitask
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Strong attention to detail
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Advanced proficiency in Microsoft office suite (Word, Excel
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Great team player. Ability to work autonomously and unsupervised
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Please note
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All applicants must be eligible to live and work in Australia. A medical with drug and alcohol testing will form part of our recruitment process. We reserve the right to commence shortlisting immediately. No recruitment agencies, please.
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To find out more about us please visit

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📌 Client Relationship Manager (Victoria)
🏢 TigerPak
📍 Victoria