Job Description
ICT Support Officer | Service Desk & Microsoft
n
Provide frontline ICT support across hardware, software, networks, accounts and devices in a Microsoft on-premises and cloud environment. This is a full-time, 100% office-based role in Barton, ACT.
n
Location: Barton, ACT
n Work Arrangement: Full-time onsite - 100% office based
n Contract Duration: 3 months with one 3-month extension option
n Security Clearance Requirement: Current Baseline clearance at minimum
n Closing Date: Monday, 31 August **** at 11:59pm Canberra time
n
Essential Tasks
n
n
Provide frontline ICT support for hardware, software, network, account and device issues.
n
Triage, resolve and escalated service requests and incidents in line with service levels.
n
Administer user accounts, systems, devices, software and ICT asset records.
n
Support ICT projects, upgrades, testing, rollouts, cyber security controls and patching.
n
n
Key Criteria
n
n




Demonstrated ICT support experience in an Australian Government or Commonwealth environment.
n
Strong troubleshooting skills across Microsoft on-premises and cloud environments.
n
Ability to analyse ICT issues, identify risks and develop practical solutions.
n
Strong communication, stakeholder engagement and ability to manage competing priorities.
n
n
About Compas
n
Compas Pty Ltd is a Canberra based wholly Australian owned, Recruitment and Services company that has been operating since ****. We specialise in the provision of permanent, contract and temporary recruitment services, as well as specialised Consulting assignments.
n
YOUR APPLICATION WILL BE TREATED WITH THE STRICTEST CONFIDENCE
n
Due to the nature of this setting, candidates must hold a current Baseline (or higher) clearance.
#J-*****-Ljbffr

📌 Ict Support Officer (Canberra)
🏢 Compas
📍 Canberra