Job Description
About Swatch
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Colourful, happy, loud, shrill and forever re-interpreted in different ways. Since the "second watch" was born in March ****, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world – and all the while remaining true to itself. On average, a new Swatch design is created once every one-and-a-half days! Swatch watches are a popular canvas for artists working in a great range of styles, and arguably the world's largest art gallery on the wrist.
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Since the release of OMEGA x Swatch Moonswatch collaboration in March ****, it was labelled by The New York Times as "the watch industry's defining moment of ****" and the phenomenal September **** release of the Blancpain x Swatch Bioceramic Scuba Fifty Fathoms has seen the brand create global headlines and crowds of exciting watch fans flooding stores around the globe. Most recently, the Audemars Piguet x Swatch Royal Pop collection once again sparked global excitement, proving that Swatch remains a cultural force capable of turning Swiss watchmaking into a worldwide conversation.
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The Role
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Lead, motivate, and inspire employees to achieve sales targets
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Support in overseeing day-to-day operations ensuring the store is operating smoothly
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Coach employees on KPI's on a weekly basis
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As required, assist the Store Manager with reporting
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Support interviews, training and on-boarding of new employees
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Monitor employee selling skills and identify any opportunities for improvement
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Uphold all company and brand policies and procedures
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Ensure the visual merchandising guidelines are adhered to
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Assist with inventory management and stock procedures
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Handle escalated customer complaints
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Uphold the highest level of professionalism and customer service
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Skills & Experience
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Previous experience in an Assistant
Manager/supervisory
role within a retail environment
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Strong sales skills and ability to motivate others to achieve targets
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Developed customer service skills
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Organised and efficient time management
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Excellent oral and written communication
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Computer literacy skills (Word, Excel, PowerPoint)
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Enthusiastic, self-motivated and ready to lead by example
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Benefits
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Collaborative and supportive culture
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Generous employee discount across all Swatch Group brands
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Employee referral program with the opportunity to earn a cash reward
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Access to our Employee Assistance Program
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Comprehensive income protection insurance
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Novated leasing opportunities for electric vehicles
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Extensive skilled Learning and Development program
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Opportunity to earn incentives on top of your base salary
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Complementary Swatch loan watch
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Job Location: Westfield Bondi Junction, Shop No. ****, 500 Oxford St, **** Sydney, Australia (New South Wales)
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Company Address: The Swatch Group (Australia) PTY. LTD. 40 River Boulevard Level 3 Richmond, Victoria **** Australia
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