Job Description
Luna Group Hospitality is home to a growing portfolio of hospitality venues across Brisbane and the Gold Coast, spanning restaurants, bars, nightclubs and entertainment venues.
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We are looking for a friendly, organised and proactive Receptionist / Administration Assistant to join our head office team and provide day-to-day administrative support across the group.
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This is a great opportunity for someone who enjoys a varied role, is confident communicating with different people and wants to work within a fast-paced and growing hospitality company.
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About the Role
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As our Receptionist / Administration Assistant, you will be one of the first points of contact for Luna Group Hospitality and will assist with the day-to-day organisation of our head office and venues.
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The role will involve a mix of reception duties, general administration, recruitment support, document management and assisting our management team with tasks across multiple venues.
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Key Responsibilities
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Answer and direct incoming phone calls and general enquiries
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Monitor and respond to general company emails
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Welcome visitors, suppliers, candidates and contractors
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Provide general administrative support to management and venue teams
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Assist with recruitment administration, including organising applications, resumes, interviews and staff trials
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Maintain spreadsheets, trackers, databases and company records
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Prepare and format documents, reports, correspondence and meeting notes
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Assist with filing and maintaining organised digital and physical records
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Coordinate appointments, meetings and schedules where required
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Communicate with venue managers, suppliers and external contractors
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Assist with ordering office and venue supplies
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Complete data entry and general office administration
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Follow up outstanding information, documentation and administrative tasks
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Support the wider operations team with ad-hoc projects and tasks as required
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About You
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We are looking for someone who is:
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Friendly, professional and confident when communicating with others
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Highly organised with strong attention to detail
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Reliable and able to manage multiple tasks and priorities
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Comfortable working independently and taking initiative
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Confident using computers and learning new systems
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Experienced with Microsoft Office, particularly Outlook, Word and Excel
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Able to communicate professionally over the phone and via email
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Comfortable working in a fast-paced environment where priorities can change
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Proactive and willing to assist wherever needed
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Able to handle confidential business and employee information appropriately
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Previous experience in reception, administration, office support or hospitality administration is highly regarded; however, we are also open to candidates with strong organisational and communication skills who are looking to develop their administrative experience.
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Why Join Luna Group Hospitality?
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Join a growing hospitality group with multiple venues across South East Queensland
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Work in a varied role where no two days are exactly the same
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Gain exposure to hospitality operations, recruitment and business administration
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Work closely with our management and operations teams
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Opportunities to develop your skills and grow within the company
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Supportive and rapid-paced team environment
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#J-*****-Ljbffr

📌 Administrative Receptionist (Queensland)
🏢 Luna Group
📍 Queensland