Job Description
Intellihub in Australia is seeking a Service Performance & Improvement Lead on a maximum-term contract to cover parental leave.
You will embed quality standards, analyse performance and drive continuous improvement across operational activities to deliver reliable, customer-centric outcomes at scale.
You will lead workshops, develop SOPs, monitor performance data, and partner with leaders to uplift capability and accountability for service outcomes, while presenting insights to support
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📌 Service Performance Lead - 12-Month Parental Leave (New South Wales)
🏢 intelliHUB
📍 New South Wales
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