Job Description
We protect and defend our customers and communities by providing the most comprehensive range of cyber security professional services in the region.
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With more than 1,400 team members across Australia, New Zealand, the UK and US, we are a leading force in cyber security, offering services from strategy, GRC, managed security services, cloud security, digital forensics and cyber education.
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If you're ready to work with teammates that get you, a leader that supports you and customers that need you, then you're ready for CyberCX.
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How You Will Make An Impact
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Own and support customer cloud environments, troubleshooting issues and delivering solutions that keep critical systems online.
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Day to day you will:
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Address and resolve incidents and service requests
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Manage and develop relationships with customers, stakeholders and third parties/vendors.
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Manage and monitor all systems ensuring the highest levels of availability
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Take ownership of support request and releases
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Ensure customers continue to follow the standard process
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Create monthly customer status reporting on the monthly service agreements
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Provision and configure cloud-based resources to manage customer environments
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Be proactive in customer environments, applying skills and technical brilliance
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Apply DevOps processes & methodologies as required
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Skills & Qualifications
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Tertiary qualification in Computer Science or a related discipline desirable
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Microsoft Azure and/or M365 certifications advantageous
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At least 1 years' experience in IT engineering / operations or similar field
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Knowledge in one or more of the following technologies is ideal
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Azure AD & Identity Governance
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Azure DevOps or DevSecOps
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Azure Security Services
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Terraform
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Able to work autonomously and use initiative to achieve desired outcomes
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Able to explore new challenges, and know when guidance from someone with more domain
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experience is required
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Please note that due to the nature of this role, it is a mandatory requirement that all applicants areAustralian citizens with the ability to hold anAustralian Security Clearance.
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Great advantages for excellent people
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A salary package that recognises your experience plus a range of advantages (just some of which are listed below – ask us for a benefits brochure).
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Flexible working in a hybrid arrangement (a blend of office and WFH) with modern and comfortable workplaces that accommodate different working styles
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All the usual leave entitlements plus additional paid leave options
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Health & Wellbeing program including access to our employee assistance service
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Discounts on health insurance and gym membership plus savings on everyday groceries, electronics, technology, fuel, travel and more
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Personalised development planning, access to training and membership to industry organisations
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Be yourself. We embrace diverse perspectives, experiences, and backgrounds. Please let us know if you require support or adjustments to assist with your recruitment experience.
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We take security seriously . We require all employees to complete background checks (including police and global sanction list checks) annually.
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We kindly request no agency submissions for this role. Unsolicited CV's will not be accepted, and no fees will be payable.
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📌 Microsoft Cloud Engineer (Queensland)
🏢 CyberCX
📍 Queensland