Job Description
Participant Support Officer - Joondalup WA
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We are expanding our team and would love you to join us!
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In this role you will play a key part in the learning experiences of our students and be part of the successful delivery of the Skills for Education and Employment (SEE) program.
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Support referrals and their transition into the Program
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Conduct Support sessions and assist students to meet their goals
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Identify challenges such as transport, childcare, housing, or mental health, and connect students to relevant services
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The Opportunity:
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Be part of a like minded team in a National RTO
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Showcase your exceptional customer service skills
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Conduct sessions to establish goals and provide support
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Build trust and rapport with students attending the program, helping them to stay engaged and reach their education goals
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Helping to change lives
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About you:
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Ability to work with diverse participants
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Be a driven, supportive and community minded person who can work with learners, and in some regions, non-English speakers
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Desire to support students in building future opportunities for themselves through learning
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Customer centric people person
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Excellent administration skills to manage student records
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More than just a salary!
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"Purple Perks" Discounts from a large number of well-known retail /travel and adventure companies for MAX Staff
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Opportunity to grow and develop through training and leadership support
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Move from 4 weeks to 5 weeks annual leave after 3 years service
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Cash out or purchase annual leave to suit your needs
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Access to long service leave after 5 years' service
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Gender neutral paid parental leave of 12 weeks
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Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
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Extensive leave provisions including domestic, community service and study leave
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Education assistance and study leave.
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Be part of the team at MAX and support people on their learning journey.
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What sort of organisation are we?
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We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.
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At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.
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We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being. Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally secure practices.
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