Job Description
King Street Medical is seeking an experienced and motivated Practice Manager 2IC (Second-in-Charge) to join our busy and growing medical practice.
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Working closely with the Practice Manager, you will assist with the day-to-day operations, staff leadership, patient services and administration of the practice. This is an excellent opportunity for an experienced medical administrator ready to take the next step into a senior leadership role.
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Key Responsibilities
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Support the Practice Manager with daily practice operations
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Provide leadership and support to reception, administration and clinical teams
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Assist with rostering, staff performance, training and onboarding
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Monitor workflows, patient flow and appointment management
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Assist with resolving staff and patient concerns
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Ensure policies, procedures and compliance requirements are followed
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Support Medicare, billing and administrative processes
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Assist with accreditation, quality improvement and practice audits
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Monitor KPIs, data quality and practice performance
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Assist with stock, resources and general practice requirements
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Support the introduction of new systems and technology
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Identify operational issues and work with the Practice Manager on solutions
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Step into the Practice Manager's duties when required
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About You
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We are looking for someone who:
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Has experience in medical administration
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Has strong leadership, communication and organisational skills




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Can confidently manage competing priorities in a busy environment
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Is proactive, reliable and able to work independently
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Has excellent problem-solving and decision-making skills
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Is confident managing challenging situations
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Has strong attention to detail
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Is familiar with Medicare, billing and compliance requirements
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Has a positive "can-do" attitude and leads by example
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Best Practice
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HotDoc or similar booking systems
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Medicare billing and claiming
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PRODA
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RACGP standards and accreditation
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Staff rostering and workforce management
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Quality improvement and practice policies
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What We Offer
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Leadership opportunity
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Supportive and professional working workplace
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Opportunity to develop your management and leadership skills
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Varied and rewarding role within a busy medical practice
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Opportunity to make a genuine impact on the continued growth of the practice
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The Person We Are Looking For
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This role is suited to someone who is ready to take ownership, lead by example and make decisions.
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We are looking for someone who doesn't wait to be told what needs to be done - you see an issue, take initiative and work towards a solution.
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If you're an experienced medical administrator ready to take the next step in your career and become a key member of our leadership team, we'd love to hear from you.
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📌 2Ic For Practice Manager (Wollongong)
🏢 King Street Medical
📍 Wollongong