Job Description
Our client is well-established in a excellent location. You will assist in overseeing the Hotel and Front Office operation, and oversight of all departments of the Hotel including Bars, Dining and Function facilities.
n
You will be looking to develop a high performing team who will wow our guests with a flawless service experience at every part of their journey and contribute to our financial targets as a result of an effective training program, regular feedback and a hands on
n
leadership style.
n
ABOUT THE ROLE:
n
n
Lead and support a service focused team, overseeing all aspects of the day-to-day operation
n
Develop the team by implementing effective inductions, on-going training, delegation and feedback
n
Communicate all standards, policies, procedures, rates, packages and Hotel information and proactively monitor for consistency
n
Stay on top of systems and procedures, including cash handling, payments and the reservation system
n




Effectively manage guest feedback and handle complaints
n
Manage a 7 day operation over 24 hours, with varied rosters covering day/night/weekend shifts including public holidays
n
n
ABOUT YOU:
n
n
Experience in a similar role -
n
Exposure to Hotel
leadership/management
is essential
n
Hands on leadership skills that inspire and support the team, particularly during those 'madrush' moments
n
Team player, great personality and a passion for delivering the best service possible with aboutique vibe
n
Ability to work under pressure in a fast-paced environment, by taking initiative, prioritising and working collaboratively
n
n
This is a full-time position with a salary range of $79,500 - $85,000 per annum +Superannuation based on experience.
#J-*****-Ljbffr

📌 Duty Manager (Mudgee)
🏢 Skilled Jobs Australia
📍 Mudgee