Job Description
EDRMS Technical Administrator | NV1 Clearance | Full-Time Onsite, Canberra
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We are seeking an experienced EDRMS Technical Administrator to support the administration, configuration and technical operations of a large enterprise Electronic Document and Records Management System (EDRMS).
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The successful candidate will have strong Content Manager experience, excellent Microsoft technical skills and experience supporting enterprise applications, integrations and infrastructure in a complex ICT setting.
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Key Responsibilities
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Administer, configure and support the Content Manager application.
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Support the management, co-location and consolidation of global EDRMS datasets.
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Troubleshoot technical issues across applications, systems and networks.
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Provide technical advice on EDRMS integrations, documentation and change requests.
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Support the interfacing of business applications with Content Manager.
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Work with Microsoft operating systems, including configuration, maintenance and patching.
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Support enterprise virtualisation environments.
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Understand the impact of the broader ICT environment on EDRMS operations.
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Work with technical and business stakeholders to deliver reliable information management services.
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Essential Skills & Experience
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Proven experience supporting, configuring and developing the Content Manager application.
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Experience integrating business applications with Content Manager.
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Strong experience with Microsoft Operating System configuration, maintenance and patching.
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Experience with virtualisation platforms, including:n
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VMware vSphere
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Nutanix AHV
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Citrix Workspace
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Strong understanding of enterprise ICT environments and technical troubleshooting.
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Certificate IV, Diploma or Degree in Information Technology, Information Management or equivalent demonstrated experience.
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Current NV1 security clearance is mandatory.
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Desirable Experience
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Cloud computing initiatives
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Digital Information Management
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Records Management
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DevOps and Agile practices
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SFIA Skills
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Experience aligned to the following SFIA skill areas is desirable:
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Application Support (ASUP) - Level 4
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System Software (SYSP) - Level 4
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Database Administration (DBAD) - Level 4
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What We're Looking For
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We are looking for a technically strong EDRMS professional who can work independently, troubleshoot complex issues and contribute to the ongoing improvement of enterprise information management systems.
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If you have strong Content Manager experience, enterprise ICT skills and an NV1 clearance, we would like to hear from you.
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