Job Description
Employment Term: Permanent Part Time (30 hours per week)
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Remuneration: $***** p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay) + commission program for high performers
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Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.
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AssistantRetail
Supervisor|Lifeline
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Employment Term: Permanent Part Time (30 hours per week)
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Location: Caloundra
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Remuneration: $***** p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay) + commission program for high performers
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Applications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.
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Make a meaningful difference withLifeline
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Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives.
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As an Assistant RetailSupervisor , you'll be encouraged to grow, develop and feel empowered, contributing to the meaningful work of Queensland's leading charity retail brand. Everyday our 120 stores across Queensland sell donated goods, giving pre-loved items a second life and bringing in profit to support our Crisis Support Line and suicide prevention services.
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Let's make a meaningful difference, together.
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Your part in our Lifeline team
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Along with your passion for your local community and leading a store that provides excellent customer service you will:
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Demonstrate a passion for Lifeline and its purpose, promoting its service and value to the community through personal actions, behaviours, practices and outcomes
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Support the Retail Supervisor in all aspects of a retail operation and delegate responsibilities where appropriate to ensure sound business practices are adhered to and sales targets are achieved
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Work with staff and volunteers to review and monitor pricing, visual merchandising, promotional events and selling techniques to ensure that profitability is maintained and improved
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Maintain effective communication channels within direct team, regional support functions and external stakeholders and provide assistance to team members in handling customer complaints / enquiries.
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Identify issues and opportunities based on selling and customer feedback
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Set objectives and prioritise tasks, ensuring objectives are tied to overall business strategy
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Coach and develop direct reports daily, ensuring development goals are linked to business objectives and improved performance
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What makes a difference for us
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To be successful for this role you will need to be/have:
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Availability to work every second weekend
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Be passionate about Lifeline and be able to articulate its purpose
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Demonstrated experience in retail management (or hospitality management), including experience in coaching and mentoring people
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Ability to deliver a high level of customer service and exceed customer expectations
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Demonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online marketing and stock control
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