Job Description
Product & Operations Support Coordinator
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Join our Brookvale team in a support role spanning our Product and Operations functions. You will add capacity to our team so we can continue to grow while maintaining delivery excellence for existing contracts and clients.
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You're going to get training and support, but you'll also need to be resourceful, comfortable investigating unfamiliar tasks, and genuinely motivated to learn. No two weeks look exactly the same.
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Outstanding for someone early in their career who wants to build a broad range of business skills, or for a more experienced person returning to work or seeking more balance.
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Casual office-based role - ***** hours/week across at least 4 days (Mon–Fri), by agreed monthly roster.
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Benchmarked at $65,000–$80,000 full-time equivalent (FTE) + superannuation. As a casual role, you're paid an hourly rate calculated from this benchmark based on your experience and skill set.
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Key responsibilities
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Product
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Following up on Product Safety Testing
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Sourcing and tracking samples from suppliers
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Keeping our systems accurate by ensuring our work management platform, Monday.com, correctly reflects supplier and product details
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Contributing to our product-related tender responses
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Operations
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Handling inbound goods and producing dispatch labels across company programs
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Running and generating schedules for weekly pack assembly and distribution
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Tracking and managing S2 compliance documentation with distributors
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Sourcing packaging and program materials (e.g. calico bags, cartons)



as required
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Helping ensure our Integrated Management System (IMS) and processes conform to our ISO accreditations
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Office Management
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Arranging samples and courier bookings
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Managing travel bookings and arrangements for the team, including team events
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Keeping the office stocked, tidy, and running by managing stationery, supplies, and cleaning coordination.
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About you
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A problem-solver who enjoys figuring things out, not just flagging them
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Competent with Microsoft Excel and Word
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Strong time management — you can juggle multiple things in flight at once
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Committed to doing things a little better each time
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Comfortable with change — we're a growing business, and things move fast
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Clear, professional written and verbal communication
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An eye for detail — accuracy and good documentation matter in this role
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About us
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Bao&Co; is an Australian-owned business that sources, supplies, and distributes items to fulfil large-scale contracts for our clients. Through our partnerships, we bring brands and packs to communities across Australia.
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Our Bao&Co; contracts span most states, delivering at scale while keeping quality and compliance front of mind. Through BaoBag, we connect new parents with trusted brands via a compliant sampling model.
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We're a close-knit team that works hands-on to get large-scale logistics right, from sourcing through to final delivery, guided by values of nurturing, accountability, pioneering thinking, and continual improvement.
#J-*****-Ljbffr

📌 Product & Operations Support Coordinator (New South Wales)
🏢 Bao&Co
📍 New South Wales