Job Description
Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.
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Key Responsibilities
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Support Store Manager in training, coaching, and developing store associates
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Foster effective communication across all team members
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Lead by example in providing outstanding customer service
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Assist in recruiting, hiring, and onboarding new team members
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Sales & Operations
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Drive sales performance through team motivation and leadership
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Execute operational procedures including opening/closing protocols
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Manage inventory control and stockroom organization
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Oversee accurate processing of shipments and merchandise flow
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Monitor and maintain shrink prevention measures
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Ensure store meets visual merchandising standards
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Customer Experience
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Create an engaging shopping environment
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Resolve customer concerns professionally and efficiently
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Maintain store appearance and cleanliness
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Lead team in delivering personalized service
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Administrative Duties
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Support payroll management and scheduling
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Maintain accurate financial records and reports
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Ensure compliance with company policies and procedures
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Assist with loss prevention initiatives
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Required Qualifications
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2+ years retail management experience
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Robust problem-solving and decision-making abilities
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Excellent interpersonal and communication skills
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Demonstrated leadership capabilities
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Passion for retail and fashion
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Ability to work in a fast-paced environment
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Flexible availability including evenings, weekends, and holidays
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Physical ability to perform tasks like standing, lifting, and moving merchandise
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Embody company values and culture
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Maintain professional appearance and attitude
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Act as a brand ambassador both in-store and in the community
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Stay current with fashion trends and product knowledge
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📌 Retail Manager In Training | Polaris Fashion Place (South Australia)
🏢 Lovisa
📍 South Australia