Job Description
This isn't your typical IT role.
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Yes, you'll make sure the Wi‐Fi works.
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Yes, you'll implement hotel systems, keep the PMS talking to the POS, support our users and make sure everything is secure.
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But if that's all you think this role is about, then Treehouse probably isn't the place for you.
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We're looking for someone who understands that technology isn't there to support a hotel...
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It's there to enhance the guest experience, empower our teams and make the impossible feel effortless.
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About Treehouse Adelaide
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Treehouse Hotels is coming to Australia.
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Opening in Adelaide's vibrant Market Square precinct, Treehouse Adelaide will be playful, creative, welcoming and deeply connected to its local community.
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We're creating a hotel where technology works quietly in the background, allowing our people to focus on genuine hospitality.
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To achieve that, we need an IT leader who can build the foundations from day one.
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The Role
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This is a true pre‐opening opportunity.
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You'll be responsible for standing up the entire IT function—from infrastructure and hotel systems through to user training, cyber security and ongoing support.
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You'll work alongside our project team, hotel leadership and home office technology partners to ensure every piece of technology is operational, tested and guest‐ready before opening day.
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More importantly, you'll become part of a small but mighty team.
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At Treehouse, we don't believe in departmental silos.
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When the hotel needs support, everyone steps in.
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Whether that's helping a colleague troubleshoot a system issue, supporting a new team member during induction,



or jumping into the operation during opening week, we're all working towards the same goal—creating an exceptional experience for our guests.
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What You'll Be Doing
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Leading the pre‐opening technology programme for Australia's first Treehouse Hotel.
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Coordinating the installation, testing and commissioning of all hotel technology systems.
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Implementing and supporting PMS, POS, finance, procurement, HR and operational systems.
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Partnering with home office IT and vendors to ensure seamless integration.
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Developing IT policies, procedures and disaster recovery plans.
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Managing cyber security, network integrity and data protection.
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Supporting audiovisual systems throughout meeting and event spaces.
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Training and supporting hotel users across all departments.
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Acting as the hotel's trusted technology advisor, translating technical issues into practical business solutions.
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Being a visible and approachable member of the leadership team.
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Who You Are
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You're technically strong—but your real strength is people.
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You know how to explain complex technology in easy language.
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You enjoy solving problems before anyone else even knows they exist.
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You're calm under pressure, naturally curious and genuinely enjoy helping others.
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Ideally you'll bring:
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Previous IT leadership experience within hotels or hospitality.
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Pre‐opening experience (or significant hotel system implementation experience).
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Strong understanding of hotel technology platforms and integrations.
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Experience managing infrastructure, networking and cybersecurity.
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Knowledge of hospitality systems such as PMS, POS, key card systems, guest internet, telephony and back‐of‐house applications.
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Excellent vendor and stakeholder management skills.
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A collaborative leadership style and willingness to support the wider operation.
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The ability to prioritise in a fast‐moving, constantly changing environment.
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What Success Looks Like
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By opening day:
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Every hotel system has been successfully implemented and tested.
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Team members are confident using the technology available to them.
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Operational disruptions are minimised through careful planning.
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Technology enhances—not complicates—the guest experience.
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The IT function is trusted as a business partner rather than simply a support service.
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Why Treehouse?
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You'll have the rare opportunity to build an entire hotel technology ecosystem from the ground up.
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You'll work with an Executive Team that believes collaboration beats hierarchy and that the best ideas can come from anyone.
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You'll help shape the culture, systems and guest experience of Australia's very first Treehouse Hotel.
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Most importantly, you'll join a team that believes hospitality is about people first—and technology should simply make that experience even better.
#J-*****-Ljbffr

📌 Information Technology Manager (South Australia)
🏢 Treehouse Hotels
📍 South Australia