BANIWAL DENTAL PTY LTD, trading as Brite Dental Group, is seeking a highly organized and efficient Office Manager to join our team at our Browns Plains location in Queensland, Australia. As a leading dental practice, we are committed to providing exceptional dental care to our patients and creating a positive and welcoming environment for our team.
As the Office Manager, you will play a crucial role in the smooth and efficient operation of our practice. You will be responsible for managing the day-to-day administrative tasks, overseeing the front desk team, and ensuring the office runs efficiently and effectively.
Key responsibilities
Managing and overseeing the daily operations of the office, including scheduling, patient flow, and inventory management
Supervising and training front desk staff to ensure excellent customer service and efficient workflow
Maintaining accurate and up-to-date patient records and managing patient billing and insurance claims
Coordinating with dental providers to ensure timely and accurate treatment plans and scheduling
Managing office supplies and equipment, and coordinating repairs and maintenance as needed
Handling patient inquiries and complaints in a professional and timely manner
Implementing and enforcing office policies and procedures to ensure compliance with regulations and standards
Assisting with marketing and promotional activities to attract new patients and retain existing ones
Collaborating with the management team to develop and implement strategies for improving office efficiency and productivity.
Qualifications and skills required
Previous experience in a similar role, preferably in a dental or healthcare setting
Minimum of Diploma or above
Strong leadership and communication skills
Excellent organizational and time-management skills
Proficiency in dental software and Microsoft Office
Knowledge of dental terminology, procedures, and insurance processes
Ability to multitask and work well under pressure in a fast-paced setting
Attention to detail and accuracy in record-keeping and financial managementA positive and professional attitude with a commitment to providing exceptional customer service.
We offer a competitive salary of $76,000 to $84,000, depending on experience, as well as opportunities for growth and development within our expanding practice. If you are a motivated and dedicated individual with a passion for dentistry and excellent management skills, we would love to hear from you.
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