Ndis Support Manager / Clients Service Manager (Western Australia)

Ndis Support Manager / Clients Service Manager (Western Australia)

25 Aug
|
The Right Place Disability Services
|
Western Australia

25 Aug

The Right Place Disability Services

Western Australia

Job Description
Back to careers
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Current opportunity
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NDIS Support Manager / Clients Service Manager
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We are looking for an experienced and motivated NDIS Support Manager / Service Manager to lead our day-to-day operations in Wagga Wagga. This is a key leadership role responsible for ensuring excellent service delivery, strong team performance, and full compliance with NDIS standards.
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Full-time Wagga Wagga NSW$80,000 - $120,000 + SuperCloses 30 May ****
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About Us
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The Right Place Disability Services is a growing NDIS Registered Provider dedicated to delivering high-quality, person-centred supports. We empower participants to live independently, achieve their goals, and experience genuine care and respect.
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About The Role
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We are looking for an experienced and motivated NDIS Support Manager / Service Manager to lead our day-to-day operations in Wagga Wagga. This is a key leadership role responsible for ensuring excellent service delivery, strong team performance, and full compliance with NDIS standards.
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Key Responsibilities
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Manage daily operations and service delivery
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Lead, supervise, and support a team of support workers
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Ensure high-quality, person-centred care for participants
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Coordinate services in line with participant plans and funding
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Build strong relationships with participants, families, and stakeholders
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Ensure compliance with NDIS Practice Standards and Quality & Safeguards Commission
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Oversee incident management, reporting, and risk processes
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Drive continuous improvement and service quality
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Work collaboratively with Support Coordinators and allied health professionals
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About You
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Experience in the NDIS or disability services sector
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Robust knowledge of NDIS guidelines, compliance, and pricing
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Proven leadership and staff management experience
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Excellent communication and relationship-building skills
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Strong organisational and problem-solving abilities
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Relevant qualification in Community Services, Disability, or similar (preferred)
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Current Driver's License, NDIS Worker Screening Check, and WWCC
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What We Offer
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Market-competitive salary: $80,000 - $120,000 + super
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Supportive and inclusive team culture
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Career growth opportunities within a growing organisation
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Ongoing training and professional development
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Key Performance Indicators (KPIs)
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High participant satisfaction and positive feedback
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Full compliance with NDIS standards and audit readiness
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Strong staff retention and engagement
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Timely and consistent service delivery
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Effective incident reporting and resolution
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Contribution to business growth and participant intake
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Ongoing service improvement initiatives
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#J-*****-Ljbffr

📌 Ndis Support Manager / Clients Service Manager (Western Australia)
🏢 The Right Place Disability Services
📍 Western Australia

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