Job Description
We're looking for an extroverted, outspoken salesperson who's confident, assertive, and not easily negotiated down.
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Key Responsibilities
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Engage with potential customers through various channels (phone, email, face-to-face, etc.).
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Conduct consultations to understand customer needs and recommend suitable products and solutions.
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Customer Relationship Management:
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Build and maintain long-term relationships with clients.
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Address customer inquiries promptly and professionally.
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Target Achievement:
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Meet or exceed monthly sales targets and KPIs.
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Identify and pursue new business opportunities.
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Market Expertise:
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Stay updated on energy efficiency trends, the energy efficiency program, and EcoOrigin's offerings.
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Provide clients with clear and accurate information about products and benefits.
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Work closely with the marketing, operations, and installation teams to ensure seamless service delivery.
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Qualifications & Skills
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Proven experience in sales, consultation, or a related role (experience in energy or HVAC is a plus).
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Strong communication, negotiation, and interpersonal skills.
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Customer-focused approach with the ability to build trust and rapport.
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Self-motivated with a results-driven mindset.
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Ability to work independently and as part of a team.
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Basic understanding of what company does and services it provides is a plus.
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What We Offer
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Competitive base salary with attractive commission structure.
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Comprehensive training on energy efficiency and our products.
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Opportunities for career growth and career development.
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Supportive and collaborative team environment.
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The chance to make a real impact by contributing to a sustainable future.
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Key Responsibilities
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Reach out to residential and commercial clients to discuss energy-efficient solutions.
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Inform customers about products available through the Victorian Energy Upgrade Program.
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Coordinate and schedule appointments for site assessors and Installation team.
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Deliver outstanding customer service by addressing inquiries and resolving any concerns professionally.
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Maintain record of customers, site assessors and installer's appointment.
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📌 Customer Service Officer/ Sales (Melbourne)
🏢 EcoOrigin
📍 Melbourne