Job Description
Job Type: Permanent position | Full time position
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Job Description
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Head of Operations – Mobile Phones | Consumer Electronics
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Location: Brookvale, NSW
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Salary: $150k+ plus Super & Bonus
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Perks: 4.5-day work week (half-day Fridays) · Hybrid working
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Company: Opel Mobile
(opelmobile.com.au)
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We're hiring a Head of Operations to help us scale Opel Mobile across five markets. We're growing rapid, and we need someone to own our operations — supply chain, inventory, freight, and our 3PL and factory relationships across Australia, New Zealand, the UK, Ireland and the South Pacific.
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You'll be the strategic and operational bridge between executive leadership and daily execution, keeping our hardware movements synchronised with commercial sales pipelines across every active market. This isn't a role where you administer someone else's system. You'll build it, own it, and run it.
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Key Responsibilities
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Factory Management & Procurement — Act as the primary interface for our international manufacturing partners (primarily in Asian hubs like Shenzhen).
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Place and manage orders to fulfil inventory demand across all markets, oversee production schedules, manage component and hardware lead times, and leverage pricing variables.
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Inventory & Stock Forecasting — Work closely with the global sales team to forecast inventory needs across a rolling 12-month period.
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Logistics & 3PL Governance — Work directly with our freight forwarding partners to keep international shipping efficient and cost-effective (individual customs entries and freight bookings are handled externally).
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Manage our 3PL and distribution partners to guarantee timely delivery and meet strict commercial SLAs.
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Cross-Functional Team Leadership — Synchronise go-to-market timelines across all business functions and regions.
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Directly lead the Product Manager and Product Engineer so technical blueprints, component standards and QA testing align with production deadlines.
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Commercial Finance Integration — Work alongside our Bookkeeper and CFO to track landed costs, and report operational inventory values. Coordinate with finance teams across all markets to maintain clear financial visibility.
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What Success Looks Like
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Reliable Availability — Flagship products stay reliably in stock, while slow-moving and inactive inventory is kept to a minimum.
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On-Time Production — Our contract manufacturers consistently deliver on time and in full, keeping launches and replenishment on schedule.
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Fast Fulfilment — Retail orders move quickly and dependably through our 3PL network, with reliable next-day dispatch.
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Consistent Quality — Product returns and defect rates stay low across every wholesale channel.
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Selection Criteria & Experience
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Industry Background — 8–12+ years managing multi-territory distribution within a importing structure — ideally in mobile phones, tablets, consumer electronics components or FMCG.
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Supply Chain Domain Expertise — Proven history working directly with international freight forwarders, regional 3PL networks and overseas manufacturing factories, navigating communication boundaries and global shipping variables.
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Technical & Platform Literacy — Advanced Excel skills and deep knowledge of inventory management platforms to run operational forecasting.
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AI Integration & Workflow Innovation — Knowledge and hands-on use of AI tools to optimise workflows, automate routine reporting and drive organisational efficiency (highly regarded).
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About Opel Mobile
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Opel Mobile is an Australian-designed mobile phone brand built on accessibility and simplicity. We create reliable, easy-to-use devices — from big-button and flip phones to smartphones, rugged handsets, 4G home phones and tablets — for seniors, kids, and people with vision or hearing needs. Backed by our own customer service team and stocked through carriers and retailers such as JB Hi-Fi, Officeworks, The Good Guys and Harvey Norman in Australia, NZ, Ireland and the UK. , we're now scaling across five international markets, and operations sits at the heart of that growth.
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📌 Head Of Operations (New South Wales)
🏢 3FEETSOLUTIONS PTY
📍 New South Wales