Job Description
MCI is seeking Customer Service Agents to support inbound/outbound customer service and sales projects for a wide variety of clients. You will handle inquiries, assist with customer questions, and upsell products and services.
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The role offers extensive training and opportunities for advancement into Supervisor, Trainer, and Operations Management. Responsibilities include handling contacts professionally, ensuring first-call resolution, and documenting customer claims.
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📌 Remote Customer Service Agent - Growth Path (New South Wales)
🏢 Thesydneycentre
📍 New South Wales
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