Job Description
Join an Australian‐owned, family‐run business that takes pride in delivering practical, modern solutions to the construction industry.
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Known for reliability, craftsmanship, and a commitment to continuous improvement, this organisation supports builders, engineers, and project teams with smart, efficient products that help streamline onsite workflows and improve project outcomes. With a strong focus on quality, safety, and long‐term partnerships, they've built a reputation as a trusted supplier across residential, commercial, and large‐scale developments.
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We are seeking an experienced and proactive Office Administrator (based in Campsie) who is reliable, motivated, and confident working in a busy, blue‐collar workplace. In this role, you'll support our sales, customer service, and operations teams by managing orders, coordinating enquiries, and keeping day‐to‐day workflow running smoothly across the business.
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Key Responsibilities:
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Process and manage customer orders accurately
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Handle incoming customer enquiries via phone, email, and online platforms
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Support the sales team with quotes, pricing, product information, and general enquiries
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Generate POD Dockets and liaise with dispatch team to ensure timely deliveries
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Maintain and update customer, pricing, and product data
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Coordinate with production, warehouse, and logistics teams to ensure timely order fulfilment
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Monitor order progress and provide updates to customers as required
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Generate basic reports and insights using Excel and internal systems
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Skills and Experience:
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Proven experience in office administration, customer service, or a similar support role
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Strong attention to detail with the ability to process orders accurately
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Confident communicator across phone, email, and online platforms
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Reliable, motivated, and proactive — someone who takes initiative and follows through
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Comfortable working in a fast‐paced, blue‐collar environment with multiple moving parts
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Ability to coordinate with sales, warehouse, production, and logistics teams
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Solid computer skills, including Excel and basic reporting
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Strong organisational skills with the ability to prioritise and stay on top of workflow
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What We Offer
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Full-time permanent position, 7.00 am to 3.30 pm
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Stable, long‐term role with a respected Australian, family‐owned business
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A supportive, blue‐collar team culture where reliability, teamwork, and respect are valued.
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Varied position with exposure across sales, operations, dispatch, and customer service
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Training and support to help you settle in and succeed
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Opportunities to expand your skills across multiple areas of the business
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A role where initiative is recognised and rewarded
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Supportive team that encourages continuous improvement
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Onsite parking available for convenience
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📌 Office Administrator (New South Wales)
🏢 Danacom Communication
📍 New South Wales