Job Description
Must Have Skills:
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Understanding of the ContactCenter domain
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5+ years of total experience
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2+ years of hands-on Cyaraexperience
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Robust experience with:n
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Cyara Velocity
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Cyara Pulse
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Cyara Cruncher
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Cyara Automated RegressionTesting
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Voice and Digital ChannelAutomation
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Nice to Have Skills:
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Detailed Job Description
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ExperiencedCyaraAutomation
Testerto support the testing and validation ofenterprise ContactCenteras aService (CCaaS) platforms.The ideal candidate will have expertise in usingCyara Velocity,Pulse, and Cruncherto automate customer journey testing acrossvoice, IVR, digital, and omnichannel customer
serviceenvironments.
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Therole will work closely with Solution Architects, Business
Analysts,Developers,
and Business Stakeholders to ensure high-quality
customerexperiences
across
contactcentertechnologies
andintegrations.
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📌 Test Lead With Contact Center And Cyara (Victoria)
🏢 XPT Software Australia Pty
📍 Victoria