Job Description
Club Marine, the leading boat insurance provider in Australia, is seeking a Complaints & Disputes Specialist in Melbourne. You will manage complex customer complaints through the IDR process, investigate with empathy, and prepare accurate written responses for customers and AFCA.
n
You'll collaborate across Claims, Underwriting, Legal and Compliance to drive fair outcomes and continuous improvement. You will ensure compliance with AFCA rules, GICOP and RG 271, delivering timely, transparent
#J-*****-Ljbffr