Job Description
This position is ideal for someone who thrives in a fast-paced environment, has a passion for excellent patient care, and has prior experience in a receptionist role.
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8 hours per day (can be varied).
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Key Responsibilities
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Greeting and checking in patients warmly and professionally
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Managing appointment bookings and confirmations
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Handling phone and email inquiries
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Processing payments, billing, and HICAPS transactions
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Maintaining accurate patient records and schedules
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Supporting clinical staff with smooth patient flow
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Your Requirements
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Minimum 1 year of experience as a dental receptionist is mandatory
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Experience in D4W software (Dental4Windows or Dental4Web) is mandatory
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and HICAPS systems
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Understanding of dental terminology, procedures, and Australian dental billing systems
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Excellent communication and customer service skills
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High level of attention to detail and time management
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Friendly, qualified, and team-oriented attitude
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For the ideal candidate, the remuneration (pay) will be high and subject to both CPI increases and bonuses based on performance.
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A thorough onboarding process will be provided.
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📌 Dental Receptionist (Sydney)
🏢 Midway Dental Clinic
📍 Sydney