Job Description
Pacific Supports & Mentoring PTY LTD – Townsville QLD
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Pacific Supports & Mentoring (PSM) is expanding, and we're looking for motivated, energetic Support / Youth Workers
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Join our growing team across the North QLD Region - Townsville
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PSM is a modern NDIS provider operating across Queensland and Northern NSW, delivering mentoring, community access, and disability support that empowers participants to live more independently and confidently.
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If you enjoy working with people, getting out in the community, and making a genuine impact, this is a fantastic opportunity to secure flexible shifts immediately while building a future within a respected and expanding organisation. Join a locally owned and operated provider that amplifies the QLD spirit and values its workers.
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Why Join PSM.
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Some of the many benefits below.
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Adaptable shifts with immediate opportunities
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Supportive and professional team culture
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Genuine career pathways with progression into permanent and senior roles
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As PSM continues to grow across Queensland and Northern NSW, high-performing team members have the opportunity to develop within the organisation and work across multiple regions. We provide genuine Career Pathways!
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The Role
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As a Support Worker you will work closely with participants to support their independence, wellbeing and personal goals.
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Responsibilities may include:
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Community access and social support
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Personal care and daily living assistance
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Participant mentoring and confidence building
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Supporting independence and life skills
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Progress notes and clear documentation
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Collaboration with families and management
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You must be reliable and able to service shifts across the Townsville North QLD region
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What We're Looking For
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We're seeking people who bring positive energy, professionalism and genuine care to the role.
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Our ideal team members are:
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Personable and engaging with participants
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Active, energetic and community-focused
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Empathetic and patient in their approach
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Confident communicators who build rapport easily
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Reliable, proactive and solution-focused
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Motivated to learn and grow within the sector
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Experience supporting personal care and community access is highly regarded.
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Experience in disability, youth work or community services will be an advantage.
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Requirements
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Unrestricted Australian work rights
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Ability to reliably service shifts across Townsville specifically
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Full Australian driver's licence and reliable vehicle
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Blue Card & NDIS Worker Screening Check (Yellow Card)
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National Police Check
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First Aid & CPR
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Excellent written and verbal English skills (clear documentation and incident reporting required)
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Certificate III in Individual Support / Youth Work is advantageous.
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If you're looking to join a positive, growing organisation where your work genuinely impacts people's lives and there are genuine career pathways— we'd love to hear from you.
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