Job Description
Spotlight Retail Group is seeking a hands-on Customer Support Officer to join our rapid-paced Shutters Department in South Melbourne. This role blends customer care with order tracking, supplier and carrier coordination, and updates to product content.
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You will guide customers through their DIY journey—from measuring and product selection to ordering and installation—while delivering warm service across phone, email, live chat, and online channels.
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📌 Customer Success & Operations Lead - Window Furnishings (Victoria)
🏢 Spotlight
📍 Victoria
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