About the role
We require a highly skilled Medical Receptionist who is professional and friendly with previous experience to join our GP practice and our Medicare Urgent Care Clinic.
The successful candidate will be responsible for providing high-quality patient service while supporting the smooth day-to-day operation of the practice.
Key responsibilities
Welcoming, triaging and assisting patients in a skilled and friendly manner
Managing patient appointments, bookings, cancellations and enquiries
Answering telephone calls and responding to patient enquiries
Maintaining accurate patient records and demographic information
Processing Medicare, EFTPOS and patient payments
Managing referrals, correspondence, forms and administrative requests
Communicating effectively with doctors, nurses and other practice staff
Maintaining patient privacy, confidentiality and information security
Following practice policies, procedures and accreditation requirements
Managing urgent or sensitive situations appropriately and escalating to clinical staff when required

📌 Medical Receptionist (Adelaide)
🏢 Morphett Vale Family Practice
📍 Adelaide