Job Description
It's more than a jobThe Contract Logistics Supervisor (Warehouse) plays a key role in ensuring the smooth and efficient execution of warehouse operations while supporting onsite contract managers within a multi-customer site.
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It's more than a jobThe Contract Logistics Supervisor (Warehouse) plays a key role in ensuring the smooth and efficient execution of warehouse operations while supporting onsite contract managers within a multi-customer site.
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This is a hands-on, adaptable role that sits between operations and customer delivery: ideal for someone who can lead on the floor while also understanding customer requirements, service levels, and operational performance.
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You will work closely with both warehouse teams and customer stakeholders to ensure service excellence, resolve issues, and support continuous improvement across operations.
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Responsibilities
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Lead and coordinate daily warehouse operations across inbound, outbound, and inventory activities.
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Act as a key operational contact for assigned customer accounts, supporting service delivery and issue resolution.
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Manage shift manpower including planning, allocation, and performance oversight.
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Drive performance against KPIs including productivity, quality, and service levels.
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Support customer requirements by ensuring operational execution aligns with agreed service levels.
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Identify and resolve operational issues, escalating where required to ensure minimal disruption.
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Conduct daily briefings to align teams on priorities, safety, and customer expectations.
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Ensure compliance with Health & Safety, QSHE,



and operational standards.
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Support continuous improvement initiatives across both operations and customer processes.
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Requirements
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3-5 years of experience in contract logistics, warehousing, or supply chain operations.
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Experience in a supervisory, team leader, or senior operational role is preferred.
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Solid understanding of warehouse operations, KPI management, and service delivery.
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Exposure to customer-facing responsibilities or account support is advantageous.
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Strong communication and stakeholder management skills.
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Hands‐on, proactive mindset with the ability to work both operationally and strategically.
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Strong commitment to safety, quality, and continuous improvement.
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Why join Kuehne+Nagel?
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At Kuehne+Nagel, you'll be part of a global logistics leader where your contribution matters. We offer a supportive, inclusive and flexible workplace, with opportunities to grow your career, make an impact, and be rewarded along the way.
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Along with a competitive remuneration package, our benefits include:
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Flexible work arrangements to support work-life balance
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Inclusive paid parental leave for all parents
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Career development through extensive learning and development opportunities
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Novated leasing and EV car subscription options
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Employee discounts, rewards and recognition programs
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Private health insurance discounts
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Corporate uniform allowance
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Charity and volunteering opportunities to give back to the community
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A collaborative culture with the strength of a global network
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📌 Contract Logistics Supervisor (Warehouse) (New South Wales)
🏢 Kuehne+Nagel
📍 New South Wales