We are currently seeking motivated Retail Security Officers to join our team in a full-time rotating role, with additional opportunities available for part-time and casual employment.
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Roster:
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- Full-Time roster is four days on then four days off, rotating through an 8 week cycle.
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- Part-Time & Casual roles also available.
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As a Trident Security Officer, you will be responsible for providing a secure, welcoming environment while maintaining a strong security presence on-site. We are looking for individuals who are passionate about customer service, quick-thinking, and ready to be part of a professional and supportive team.
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Your responsibilities will include:
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- Providing high-quality customer service and front-line support
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- Identifying and resolving potential risks and issues proactively
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- Responding to all medical and security incidents
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- Accurately reporting and recording incidents during your shift
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- Using conflict resolution and de-escalation techniques effectively
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To be successful in this role, you will need:
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- A current QLD Security License with valid Crowd Control function
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- Current First Aid and CPR certificates
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- Good written and verbal communication skills
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- A customer-first attitude with strong interpersonal skills
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- High personal integrity and grooming standards
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What we offer:
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- Full professional uniform provided
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- Stable, long-term employment opportunities
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- On-site training and ongoing professional development
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- A supportive, inclusive team environment
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Trident Services Australia is a national leader in fully integrated service delivery, supporting retail centres and airports across Australia through comprehensive, client-focused solutions. We are proud to provide high-quality security services at Townsville Shopping Centre.
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Trident is an equal opportunity employer that values diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples, LGBTQI+ individuals, and people from all backgrounds.