Job Description

Administration Officer (Lvl 2) - Admissions and Enquiries - Perm FT/PT or Casual

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Part time, Casual/Temporary, Full time, Permanent

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The ideal candidate is a customer-focused and organised administrator who thrives in a fast-paced workplace. You will have excellent communication skills, strong attention to detail, and the ability to manage competing priorities while delivering a high standard of service to patients, carers, visitors and stakeholders.

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Selection Criteria

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To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below.

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Can you describe a time when you provided exceptional customer service to a patient, client or customer who was experiencing stress or anxiety? What was the outcome?

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Tell us about your experience managing administrative tasks while handling multiple competing priorities in a busy environment. How did you ensure accuracy and efficiency?

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This role requires handling confidential patient information. Can you provide an example of how you have maintained privacy and confidentiality in a previous role?

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Describe a situation where you identified an error in a record, booking or administrative process. What steps did you take to resolve the issue and prevent it from happening again?

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Diversity, Culture & Inclusion

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We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience.

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We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability,



neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community.

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More Than Just a Job – Why Work With Us?

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- 12% superannuation

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- Salary packaging and novated leasing via

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- Annual leave with 17.5% leave loading (for full-time and part-time staff)

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- One extra day off each month for full-time employees

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- Work-Life Balance

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- Versatile work options, including hybrid and varied hours (depending on the role)

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- Paid maternity and parental leave

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- Generous leave options like long service and carers leave

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- Grow Your Career

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- Discounted gym membership through

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- Fitness Passport

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- Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP)

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- Wellbeing programs that promote mental health, resilience, and balance

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Additional Information

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Child Safe Employment

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- South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementingthe

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- Child Secure Standards

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- We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

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Temporary Positions

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For fixed-term or temporary contracts, there may be opportunities for ongoing permanent employment, subject to policy and organisational requirements.

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📌 Administration Officer (Lvl 2) - Admissions and Enquiries - Perm FT/PT or Casual (Sydney)
🏢 NSW Health
📍 Sydney