Workforce Extensions Footscray, our valued client is seeking a professional and quality focused Customer Service Administration Assistant to join their growing team in Braeside.

The Chance:
This exciting opportunity will start on dayshift working in the Braeside area, Monday - Friday 7.30am - 3.30pm, for a highly motivated Customer Service Administration Assistant to become part of the team. The casual pay rate will be $37.50ph + Pen+ Super, Temp to permanent opportunity for the right candidate

Key Responsibilities:

- Coordinate the daily activities of the warehouse team to optimise productivity and meet deadlines
- Oversee the receipt, storage, and distribution of goods, monitoring inventory levels and initiating replenishments as needed
- Ensure all warehouse operations adhere to relevant health, safety, and quality standards
- Booking orders, freight and confirming transport with 3PL carriers
- Liaise with cross-functional teams to provide updates and address any issues or concerns
- Implement and maintain effective systems and processes to enhance warehouse efficiency
- Analyse warehouse data to identify opportunities for improvement and make recommendations
- Processing of dispatch paperwork for customers
- Use WMS to pick and checking goods off picking list (as required)

Requirements:

- Proven experience as a Customer Service Administration Assistant or similar role within the manufacturing, transport, or logistics industry




- Excellent organisation and time management skills, with the ability to prioritise and multitask effectively.
- Customer-Centric Mindset: Experience in phone-based customer service, call centers, or administrative
- Tech-Savvy: Strong data entry skills with the ability to navigate multiple systems quickly.
- Great Communicator: Clear, empathetic verbal and written communication skills
- Strong people management skills, with the ability to motivate and develop a team
- Proficient in the use of warehouse management systems and other relevant software
- Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders at all levels
- Thorough understanding of warehouse operations, including receiving, storage, and dispatch procedures
- Knowledge of relevant health, safety, and quality regulations and standards
- Prior experience in an FMCG environment and/or current forklift license would be highly advantageous but not essential

Benefits with the Role

- $37.50 + per hour + Overtime + Super
- Immediate start for successful candidates
- Braeside Location

How to Apply:

If you have the relevant experience and skills as indicated above, Workforce Extensions would love to meet you and find out if you're the right fit for our client. Click on the APPLY NOW with your resume attached.

📌 Customer Service Administration Assistant (Braeside)
🏢 Workforce Extensions
📍 Braeside