Lead from the front in a senior hospitality role delivering high-quality customer service to members and visitors. Oversee gaming operations, manage floor activities, mentor on-shift staff, and ensure strict adherence to compliance standards, cash management, and licensing regulations.
Key responsibilities
- Lead from the front to deliver high-quality customer service, engaging with members and ensuring every visitor has a great experience
- Mentor, support, and motivate on-shift staff to build a high-performing, upbeat, and inclusive team setting
- Oversee gaming operations, ensuring strict adherence to compliance standards, cash management, and licensing regulations