About the business

We are a boutique holiday accommodation situated at the beautiful Freycinet on the east coast of Tasmania.

We offer cabin style accommodations and onsite restaurant with magnificent views within 10 minutes' drive to Coles Bay town centre and the national park.

We have furnished accommodation available to our employees and we have a very strong team culture and support each other to make it a great place to work.

About the role

Commencement date: OCT 2026

A day in the life of this position consists of front desk receptionist, housekeeper and Food & Beverage Attendant:

- Assist Kitchen Department to serve breakfast, afternoon lounge and dinner;

- Thoroughly cleaning the cabins after guest check out and setting up the property to suit each guests' requirements based on the company SOPs;

- Welcoming guests whilst providing prompt, courteous and efficient check in and check out throughout their stay;

- Assisting guests with requests and memorable experiences by sharing your resort and local knowledge;

- Daily liaison with inter-departments such as Kitchen Team for guest movements, requests and activities;

- Meeting and exceeding guest expectations and handling customer complaints in an efficient and proactive manner;

- Other relevant tasks when required.

To be successful in this role, you will have a natural ability to 'surprise' guests with your authentic customer service,



setting you apart from the rest. As well as excellent time management skills and be able to work under pressure.

This role requires working a variety of shifts including evenings and weekends. We have a terrific team environment with stimulating work in a dynamic setting. The experience you gain will be a great asset to you in your continuing career in Hotel Front Office.

Benefits and perks

- Discounted staff accommodation available

- A job with a view

- Great team to work with

- Our postcode is eligible for 88-day Working Holiday Visa specified work (subject to visa conditions).

Skills and experience
Prior front desk receptionist and professional housekeeping experience within the holiday accommodation industry- no prior experience will not be considered.

Experience with hotel booking management system is highly regarded.

Have or willing to get a RSA.

Outstanding written & verbal communication skills.

The ability to multi-task as well as work under pressure.

Impeccable attention to detail.

Able to work on a roster shift.

A team player.

Have a drivers' licence and own car.

To apply, submit your application including a current CV and cover letter to ••••@freycinet.com.

We thank you for your application in advance but only interviewed candidates will be contacted.

📌 Holiday Accommodation All-rounder Position (Coles Bay)
🏢 Freycinet Resort
📍 Coles Bay