The successful applicant will be responsible for a range of reception, administration and practice management duties within a well-established Physiotherapy and allied health practice located in Melbourne's south-east. For the right applicant, there is also the opportunity for this position to develop into a broader Practice Manager role, with responsibility for leading the administration team and helping manage the day-to-day operations of the practice.
Key responsibilities
- Managing a busy reception environment and practice diary
- Providing a professional, friendly and welcoming experience for patients
- Managing appointments, enquiries, payments and accounts
- Liaising with external stakeholders including WorkCover, TAC, Medicare, HICAPS and private health insurers
- Assisting with billing, accounts and administrative processes
- Using and assisting with accounting and payroll processes through Xero
- Supporting and coordinating the administration team
- Assisting with staff rostering and ensuring appropriate reception coverage
- Managing and improving administrative systems and processes
- Working closely with the Director and clinical team
About you
- Previous experience in an allied health, medical or similar skilled practice
- A good understanding of systems including Medicare, WorkCover, TAC, HICAPS and private health funds
- Experience managing a busy practice or appointment diary
- Strong administrative and organisational skills
- Excellent attention to detail
- A high level of initiative, common sense and problem-solving ability
- Experience using Xero or similar accounting and payroll software
- Experience supervising or managing administration staff
- Solid communication and interpersonal skills
- Confidence working independently and taking ownership of tasks and projects
About us
Centre Sports & Spinal is a well-established Physiotherapy and allied health practice located in Melbourne's south-east. The practice operates from 7.30 am to 8.00 pm Monday to Friday, as well as Saturday mornings.
Benefits
- A key role within a well-established and respected physiotherapy practice
- The opportunity to work closely with the Director and have a genuine influence on how the practice operates
- A supportive and experienced clinical team
- The opportunity to improve systems, introduce new ideas and create positive change
- Genuine potential to develop into, or step directly into, a Practice Manager role
- Flexible working arrangements
- The potential for a hybrid role combining work from the clinic and working from home
- Approximately 24–32 hours per week, with flexibility for the right applicant
- Thorough training and support during the transition into the role
- Competitive remuneration based on experience, skills and responsibilities
Please ensure any inquires are not directed through the clinic and are sent either via Seek or directly to ••••@gmail.com
📌 Senior Receptionist / Senior Administrator – Potential Practice Manager (Bentleigh)
🏢 Centre Sports & Spinal Physiotherapy
📍 Bentleigh
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