Application Analyst - Mobility & Airport Technology Systems

Keep airport baggage operations moving. Support the technology that helps airlines track, manage, and reconcile baggage in real time while building specialist expertise in one of the aviation industry's most unique technology environments.

The Opportunity

Behind every successful flight operation is a network of critical technology working seamlessly to keep passengers and baggage connected. As an Application Analyst - Mobility & Airport Technology Systems, you'll play a key role supporting the Unisys Baggage Reconciliation System (BRS), a business-critical solution used in airport environments.

This is more than a traditional support role. You'll work across enterprise mobility, Android devices, SOTI Mobile Device Management, Windows infrastructure, software testing, and operational technology systems while helping airlines and airport partners maintain reliable baggage operations.

If you enjoy solving complex technical challenges, working with mission-critical systems, and learning technologies that directly impact day-to-day airport operations, this role offers a rare opportunity to build expertise in a highly specialized environment.

What You'll Do

- Support and administer the SOTI Mobile Device Management environment and Zebra Android scanner fleet.

- Manage device deployments, upgrades, software releases, maintenance, and lifecycle activities.

- Support Windows Server and Hyper-V environments including backups, replication, patching, and administration.

- Investigate technical incidents, troubleshoot system issues, and deliver effective resolutions.

- Plan, create, execute, and track software testing activities for new releases and patches.





- Support messaging gateways and message queue technologies that underpin baggage operations.

- Act as a primary contact for operational issues and service requests.

- Work closely with airline customers, ground handlers, project teams, and third-party vendors.

- Participate in an on-call support roster to help maintain service continuity.

What You'll Bring

We're looking for someone who combines strong technical capability with a customer-focused approach.

Key Experience:

- SOTI Mobile Device Manager (MDM) administration.

- Android device support and mobility management.

- Windows Server and Hyper-V support.

- Networking fundamentals including TCP/IP, Active Directory, DHCP, and DNS.

- Incident management, troubleshooting, and problem resolution.

- Supporting business-critical systems within defined service levels.

- Software deployment, upgrades, patching, and testing activities.

- Strong communication and stakeholder management skills.

- Ability to work independently in a quick-paced operational environment.

Additional experience highly regarded:

- Microsoft Intune

- Google Admin

- iOS device management

- Large-scale software solution support

- Business analysis, end-user training, database administration, UNIX, or programming experience

Requirements:

- General IT qualifications

- Current driver's licence

- Ability to obtain and maintain an Airport Airside Security Pass

- Successful completion of police and reference checks

Why Join Us

This role offers a rare combination of technologies and responsibilities that are rarely found within a single position.

You'll gain hands-on experience across:

- Enterprise mobility and SOTI MDM

- Android device ecosystems

- Windows infrastructure and virtualization

- Software testing and release management

- Operational technology environments

- Airline baggage and airport technology systems

📌 Application Analyst - Mobility & Airport Technology Systems (Rhodes)
🏢 Unisys
📍 Rhodes