- Join our high performing, and expanding Managed Services Team
- Brisbane / Melbourne / Sydney - Hybrid working
- Employer of Choice – 10 years in a row!
Data#3 Managed Services team is growing! And we are looking for an experienced Senior Network Engineer to join our team.
Key Responsibilities
- Provide customers with value solutions, to meet their needs, within Data#3's delivery capability.
- Produce, manage and adhere to documentation e.g. site schematics, change control documents.
- Analyse customer environments and make proactive recommendations to improve efficiency, performance and/or reduce costs.
- Operate customer environments within the ITIL quality framework including Change, Incident, Problem and Capacity management.
- Resolve customer incidents, problems and requests to required service level targets.
- Liaise with customers to perform incident analysis and problem resolution management, to required service targets, defining and recommending appropriate technology solutions where no precedent solution is available.
- Manage time in a manner to ensure all tasks are completed within agreed SLA and time frames.
- Perform datacentre visits for troubleshooting failures, perform upgrades, and fulfil business requirements.
Data#3 is ASX200 listed and reported gross sales of $3.4 billion in FY26. Headquartered in Brisbane we have approximately 1,400 employees across 12 locations in Australia and Fiji. We have been voted HRD's Employer of Choice for the last 11 years and named Top 10 for Australia’s Best Workplaces in Technology by Great Place To Work® in 2026.
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Please note that Data#3 will request as part of the recruitment process, reference checks and verification of your right to work in Australia. You may also be required to undertake background checks and police checks for security clearance pertaining to specific job requirements.