NSW Department of Customer Service is seeking a Senior Assessment Officer to lead the Compliance Assessment Team within Building Commission NSW. The role focuses on high-volume complaint handling, regulatory action determinations, and collaboration with senior staff to improve processes.
Responsibilities include mentoring staff, reviewing assessments, and updating policies to ensure productive, effective responses for consumers while maintaining the highest integrity and professionalism.
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📌 Senior Complaints Compliance Lead Hybrid Nsw New South Wales (Australia)
🏢 NSW Department of Customer Service
📍 Australia
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