Job Description
AIA Australia is seeking a Senior Customer Resolutions Specialist to join our claims team in Sydney or Melbourne. You will investigate and resolve escalated complaints, including complex IDR/EDR cases, and ensure alignment with regulatory requirements and service levels.
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The role offers hybrid work, bonus potential, staff discounts, and prospects to influence customer outcomes and the way we deliver healthier, longer, better lives.
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📌 Senior Claims Resolution Specialist Hybrid Growth New South Wales
🏢 Aia
📍 New South Wales
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