Job Description
The Recruitment Company is seeking an experienced Financial Assistance Team Leader to guide our Case Management team across Sydney and Manila. This hands-on role oversees daily operations of a team of Collections and Hardship Officers, driving performance while delivering fair, empathetic customer outcomes.
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You will coach and develop staff, improve processes, and partner with internal and external stakeholders to resolve arrears and hardship cases.
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📌 Financial Assistance Team Lead: Collections & Support New South Wales
🏢 The Recruitment Company
📍 New South Wales
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