About the Role:

We are currently seeking a compassionate and experienced Support Worker in North

Melbourne to provide consistent, high-quality care to a young participant in early childhood

living with complex physical and communication needs.

This role involves delivering full personal care, including manual handling, repositioning, and

wheelchair transfers, while working closely with the participant’s family and allied health

team. Your support helps create a safe, respectful, and responsive environment where the

participant can thrive.

You will be someone who can:

● Provide hands-on support with all daily living activities, including personal

hygiene, dressing, mobility, and positioning using approved manual handling

techniques and equipment.

● Follow the participant’s health, mealtime, and therapy plans, and work in

partnership with their health and allied health practitioners to ensure safe and

consistent care.

● Understand and follow PEG feeding routines, watch for signs of distress or

difficulty during mealtimes, and act promptly to ensure safe and comfortable feeding.

● Support medication management, using appropriate aids and routines to help the

participant take their medications safely and on time.

● Apply family-centred practice, working respectfully with the participant’s parents

and caregivers to deliver support that fits their values, preferences, and daily

routines.

● Adapt to complex and changing needs, considering the impact of multiple

systems, supports, and barriers, and always working in a way that promotes the

participant’s comfort, strengths, and dignity.

● Bring empathy, patience, and professionalism, and reflect on your own practice to

ensure you're supporting the participant in the most respectful and person-centred

way possible.

Roles and Responsibilities:





Job Description - Support Worker – Complex Care (Early Childhood)

● Provide individualised and flexible support that adapts to each participant’s unique

needs and aligns with their NDIS goals.

● Uphold the principles of choice and control, ensuring participants have an active

voice in how their supports are delivered.

● Work collaboratively with participants and their support networks to develop and

implement strategies that promote independence and well-being.

● Build and nurture trusting relationships with participants, advocating for their rights,

dignity, and access to community services.

● Encourage participation in community activities, helping participants overcome

obstacles and engage in meaningful, fulfilling experiences.

● Regularly review and adjust care plans, staying attuned to changes in participants'

needs, preferences, and circumstances.

● Maintain clear and accurate documentation, reporting on progress towards NDIS

goals and contributing to data collection for future care planning.

● Collaborate with external agencies, clinical services, and other providers to ensure

seamless and coordinated care for participants.

● Engage in continuous professional development and training to uphold the NDIS

Code of Conduct and ensure best practices in care delivery.

● Perform other reasonable duties, contributing to a positive and supportive team

culture.

Skills and Knowledge:

● Empathetic, patient,



and supportive nature with a genuine passion for helping

participants achieve their goals.

● Excellent communication and interpersonal skills, with the ability to build rapport and

trust with participants and their families.

● Experience working with children or a strong understanding of child-protected practices

when supporting younger participants.

● Proactive and adaptable, capable of adjusting supports to meet evolving participant

needs.

● Strong advocacy skills to ensure participants’ rights and access to services are

upheld.

● Ability to work effectively in a team-oriented environment while maintaining individual

responsibility and initiative.

● Basic IT skills for data entry and reporting purposes.

● Physical capability to perform the role, including personal care and mobility

assistance when required.

Qualification and Requirements:

● Worker’s Screening Check (NDIS Worker Check).

● National Police Check.

● Working With Children Check

● Certificate III in Individual Support (Disability, Aged Care) or a similar qualification is

highly regarded.

● Previous experience in disability support or a related field (preferred but not

essential).

● Current First Aid and CPR certification (required).

Perks of Working with Us:

● Be part of a team committed to making a real impact in the lives of people with

disabilities.

● Flexible work arrangements to support work-life balance.

● Competitive pay with opportunities for career growth and development.

● Ongoing training and professional development to enhance your skills.

● Supportive team culture where your ideas and contributions are valued.

Pay: $42.00 – $45.00 per hour

Work Authorisation:

- Australia (Preferred)

Work Location: In person

📌 Disability support worker (Blackburn South)
🏢 complete smart care
📍 Blackburn South